Department of
Automatic Control and Systems Engineering

Română (Romanian)

Business Process Modeling

Year 5, Semester 2

Titular: Professor Monica DRĂGOICEA


This lecture is taught in the "Service Engineering and Management" Master program.

This lecture presents a perspective on the role of architecture, requirements engineering and tool integration at the business level of an organization. Business modelling creates an abstraction of a complex business and establishes a common understanding that can be communicated to the business‘s stakeholders (e.g. owners, management, employees, and customers).

The main objectives of this lecture are the following:

  • to provide students with basic knowledge on using modelling to understand the actual business and its goals, processes (activities), resources (such as people, machines, and materials) and rules;
  • to provide students with basic knowledge on using modelling to understand how the business functions facilitates improvements to the business, and helps to identify new business opportunities (i.e. business improvement and innovation);
  • to help students understand how to use the business models to identify the correct requirements for the software that supports the business;
  • to present guidelines on how to produce a business model and what it should contain;
  • to present business patterns on how different aspects of a business can be modelled;
  • to help students understand how the information and knowledge in a business model can be used to identify the proper requirements on software systems that support the business, as well how the information can be reused in the software models.

Practical classes - objectives:

  • to help students assimilate a suitable language for business modelling;
  • to provide students the ability to describe both the structural aspects of business (such as the organization, goal hierarchies, or the structure of the resources), the behavioural aspects of a business (such as the processes), and the business rules that affect both structure and behaviour;
  • to allow students to become familiar with and practice the business process modelling techniques.

Business Process Modelling and Management links:

* BPM Academic Initiative

* BPMN Poster


* Bizagi Suite, Business Process Modelling and Management platform

* Signavio Business Process Editor, a web-based process modelling platform to students, lecturers and researchers

Student access:

* INSEED project E-learning site - Moodle

* Faculty of Automatic Control and Computers Course site - Moodle

Adopted textbooks:

* Dumas, M., La Rosa, M., Mendling, J., Reijers, H. 2013 - Fundamentals of Business Process Management. Springer

* Mathias Weske 2012 - Business Process Management. Concepts, Languages, Architectures. Springer

* Simha R. Magal, Jeffrey Word 2009 - Essentials of Business Processes and Information Systems. Wiley

* Paul Harmon 2007 - Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals. MK/OMG Press

* Michael Havey 2005 - Essential Business Process Modelling. O'Reilly Media, 1 edition, 2005

Additional information:

* Business Process Modelling